Privacy Policy

Scope

This Privacy Policy explains how CompuBiz Automation LLC (“CompuBiz Automation,” “we,” “us,” or “our”) handles information through compubizautomation.com, customer support, software licensing, and related services. A specific app may provide an additional privacy notice when its data practices differ from those described here.

Information we collect

• Contact and support information: your name, email address, and the message or support details you submit.
• Licensing and transaction information: your name, email address, product, license status, order or checkout reference, amount, currency, and related records needed to issue and support a license.
• Device and technical information: a hashed device identifier, app version, platform, activation dates, and limited security information such as hashed network identifiers used for abuse prevention.
• Information from service providers: confirmation and transaction details received from providers such as Stripe. We do not receive or store your full payment-card number through our website.

How we use information

We use information to respond to inquiries, provide support, issue and validate licenses, process and reconcile transactions, deliver service messages, prevent fraud and abuse, maintain security, comply with legal obligations, and improve our products and services.

How we share information

We do not sell personal information. We may share information with service providers that help us operate the website and services, such as hosting, email delivery, payment processing, and security providers. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer. Providers process information under their own terms and privacy notices where applicable.

Cookies and similar technologies

The public website does not currently use advertising trackers. Essential session or security technologies may be used in restricted administrative areas or when needed to provide a requested service. Third-party services, including a payment provider’s hosted pages, may use their own cookies or similar technologies.

Retention and security

We retain information for as long as reasonably necessary to provide services, maintain licensing and transaction records, resolve disputes, enforce agreements, protect security, and meet legal or accounting requirements. We use administrative and technical safeguards appropriate to the information, but no method of storage or transmission is completely secure.

Your choices

You may ask to access, correct, or delete personal information associated with you. Some information may need to be retained for licensing, transaction, security, or legal reasons. To make a request, email [email protected]. We may need to verify your identity before completing a request.

Children’s privacy

Our website and business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through them.

Changes to this policy

We may update this policy as our services or legal obligations change. We will post the revised policy here and update its effective date.

Contact us

For privacy questions or requests, contact CompuBiz Automation LLC at [email protected].